We require a minimum of 48 hours’ notice to cancel or reschedule an appointment.

Cancellations/rescheduling made within 48 hours of the scheduled appointment time will incur a $50 late cancellation fee.

Same-day cancellations and no-call/no-shows will be charged 50–100% of the scheduled service total, determined based on the circumstances.

This policy protects the time our therapists reserve specifically for you. When you schedule an appointment, that time is dedicated exclusively to your care and cannot be filled on short notice.

By booking an appointment with Elevation Massage & Spa, you acknowledge and agree to these cancellation terms.